Relocation Services - Fort Knox Federal Credit Union

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Welcome to the area!
The ONLY financial institution with branches on and off post!

We have a full-service branch located in the Human Resource Center of Excellence. It is the only financial institution in the new complex.

Top 10 Reason's to Join

1. Competitive rates
Higher rates on savings, lower rates on loans and many fee-free services. Find out more.
2. Money you need at low rates
Lower rates on all types of loans - first and second mortgages, auto loans, signature loans, and VISA. Also low interest rate loans on boats, motorcycles and RVs.
3. No closing cost home loans
Low-rate fixed mortgages as well as budget friendly, adjustable-rate mortgages, both with the option of no closing costs. Find out more.
4. Higher savings rates with no risk of loss
From regular savings to CDs, your Credit Union consistently offers some of the best rates around on a variety of savings products. Due to our strong financial position, our regular savings are insured up to $250,000.
5. Totally free checking
That's right...totally free checking account with no minimum balance required, no monthly service fee, no per check fee, free direct deposit and many other great features. Find out more.
6. FREE 1 Online Bill Pay
Pay bills from the convenience of a PC or have regular payments automatically made from your checking or savings account(s). Find out more.
7. 24/7 worldwide access/FREE ATMs
Anytime, anywhere access to both transactions and account information through free ATMs and free Branch@Home internet banking service. Find out more.
8. 24/7 free Phone Facts
Check balances, move funds, and many other services over the telephone from anywhere in the world. Find out more.
9. 5-Star service
With more than $1 billion in assets Fort Knox Federal Credit Union has been awarded the "Bauer Financial 5-Star Superior" rating for 29 consecutive years.
10. You're an Owner
At Fort Knox Federal you are an owner of the Credit Union. Best of all, family members can also join. Once a member, you can be a member for life no matter where you move. You are part of an organization which is dedicated to "People Helping People". Find out more.

Members of the Military and Their Families Have Unique Needs
We know that better than any other financial institution in this area because Fort Knox Federal has been servicing the financial needs of the military, civil service employees and their dependents for more than 60 years. Fort Knox Federal continues to be an active supporter of soldiers, their families and post activities making more than $53,000 in annual contributions, donations and sponsorships.

15 Convenient Branches
As the ONLY financial institution with branch offices on and off post, Fort Knox Federal is the easiest, most accessible with convenient ATMs and branches where you live and work. There are 8 branches in Hardin and Meade counties and 6 others in central Kentucky, including a branch in Jefferson County. Fort Knox Federal members can use any of the 10 ATMs on post or the more than 130,000 surcharge free ATMs worldwide as well as more than 5,000 Credit Union Service Centers throughout the U.S. Our locations.

Worldwide Account Access Anytime
With Fort Knox Federal's free online banking system, Branch@Home, and free telephone banking, Phone Facts, you have access to all your accounts - any time 24/7 and from anywhere in the world! So wherever you're stationed, you can transfer funds, check your balances and a host of other services.

Charlotte Masterson



  Charlotte Masterson
  Business Development
  Fort Knox Relocation
  (270) 765-9084

On behalf of Fort Knox Federal Credit Union, welcome to our community!
I’m Charlotte Masterson and I am the Fort Knox Relocation Specialist.  I’m here to assist anyone coming to Ft. Knox at no cost or obligation to anyone.

I realize that you might not immediately think of a Credit Union for help in relocation matters; however, the Board of Directors, management and staff of Fort Knox Federal want to go that ‘extra mile’ to make sure that new families coming here have a smooth transition and are warmly welcomed into our community. 

I have already had the opportunity to assist numerous military families and individuals with their move. My job is to help you with all your relocation questions or concerns regarding:

• Utility service transfer
• Information about schools
• Community information
• Local employment
• Transportation
• Arts and recreation

If I can be of any help to you, feel free to call or email me at

Along with Charlotte, the entire Fort Knox Federal staff understands your needs and is here to help you.  Many of our employees are former or retired military and civil service or their dependents, including members of our executive team and Board of Directors.  We have first-hand knowledge of relocation needs and challenges and the experience to help make your transition here as seamless as possible.