Credit Union News - Fort Knox Federal Credit Union

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It started with an idea 70 years ago. Ten people living in Hardin County believed they could make a difference in the lives of fellow Kentuckians living near Fort Knox.

In order to make their idea a reality, these individuals took a risk. Investing $100 each, with no opportunity to profit themselves, the group created a financial cooperative that put helping people first.

The idea succeeded.

Since our ten founding members created Fort Knox Federal Credit Union, more than 105,000 community and military members have benefitted from excellent rates and superior financial services.

This growth was accomplished by embracing change.

This includes major investments in financial education and wellness. Every 10th grader in Kentucky’s public schools will receive financial education classes in 2020 because of the credit union’s investment. A new wellness center, just off the Fort Knox military post, will be expanded thanks to the credit union’s $1.5 million investment. Furthermore, in the first half of 2019, more than 800 elementary school students completed financial education classes as a result of the credit union’s investment.

Today, we’re thrilled to announce our investment to make your membership even more valuable. The credit union’s brand and name will change in February 2020, to help more hard-working Kentuckians access the benefits of credit union membership. As a valued member, you’ll be among the first to learn more details of this change during the coming months. To celebrate and prepare for this exciting new chapter, our employees will meet Wednesday, January 15, 2020. All branches will be closed on this date to ensure we’ve finalized every detail for you.

The decision to re-brand is the result of months’ worth of strategic planning, to ensure the credit union’s continued success. This includes a process with in-depth research of both our members and the broader community. Together, with our volunteer Board of Directors and staff, we’re looking forward to providing the same money-saving services–delivered with pride–by the same team you’ve come to trust and love. As always, you will remain a member and an owner of your credit union.

As our new branding initiative progresses, we look forward to delivering all the advantages of credit union membership you’ve come to expect and enhancing your experiences with our digital platform. Please take a moment to read the enclosed Q&A, stop by a branch, or give us a call at 800-285-5669 with any questions or comments regarding the coming change at your credit union.

Thank you for your ongoing membership and support as we move through this exciting change together.


Reba Watson signature
Reba Watson
Board of Directors Chair

Raymond H. Springsteen signature
Raymond H. Springsteen
President & CEO

Fort Knox Federal was the proud supporter of two very important and worthwhile events in the Elizabethtown community on Saturday, March 24; the Inspire Women Conference, hosted by Heels Together, and the Hosparus Tea.

The day began at the Inspire Women Conference, where over 600 women flocked to the John Hardin Performing Arts Center to enjoy round table discussions on the topic of empowering women. The highlight of the conference was an inspirational message on the topic delivered by Guest Speaker Heather Land. Several members of the Fort Knox Federal team were in attendance for the conference; they greeted guests and hosted a drawing for a spa package and floral arrangement that was being given away courtesy of the Credit Union.

Later in the day the ladies from the Credit Union made their way to the Hosparus Tea at the Pritchard Community Center. Women from all over the community came together to network at this event and raise money for the worthy cause.

Thank you to all the amazing women who participated in this wonderful day!

Fort Knox Federal was once again the proud sponsor of the Hardin County Chamber of Commerce January ABC (Academics Means a Better Community) Student of the Month Award. The award was presented at the Wednesday, January 10, chamber luncheon by Fort Knox Federal Vice President of Lending Charles Eads and was awarded to Molly Rovinski for her academic excellence and involvement in extracurricular activities.

Each year Fort Knox Federal proudly raises money and collects toys to support the U.S. Marine Corps Reserve Toys for Tots program. This year the Credit Union donated $4,800 to the organization to help less fortunate children experience a little extra joy during the holidays.

The mission of National Wreaths Across America Day, which will take place on December 16, 2017, is to Remember our fallen U.S. veterans, Honor those who serve, and Teach our children the value of freedom. In Radcliff, this mission is carried out each December by local coordinator Donna Betson and hundreds of volunteers with a wreath-laying ceremony at Kentucky Veterans Cemetery Central.

“This is truly a labor of love for me,” says Betson, whose mother and father are both now buried at the cemetery. “We are thankful for the financial and volunteer support we receive each year from the community and we’d like to encourage family members with loved ones at the Radcliff cemetery to attend.”

According to Betson, a number of veterans groups and local volunteers typically attend. However, it’s been a challenge letting family members who live outside of the immediate area, such as Louisville residents, know about the event in advance. In addition, recent ordinance changes have posed fundraising challenges this year as the group has relied on “Bucket Brigade” donations in the past.

The ceremony will be held at 10am on December 16, 2017 at Kentucky Veterans Cemetery Central, 2501 N Dixie Blvd in Radcliff. Individuals who would like to donate directly, volunteer or learn more about the initiative should visit and select KY0011 for group and KYVCCR for location to ensure the donation stays local and supports the Radcliff ceremony.

Fort Knox Federal was honored to be recognized for its work with military veterans at the 2017 USA Cares Gala in Louisville, KY on Saturday, October 28. Credit Union President and CEO Ray Springsteen, who was joined by Vice President of Retail Operations Marc Prasch and Shepherdsville Branch Manager Teresa Clark, received an award at the gala for Fort Knox Federal’s contributions to the organization.

Fort Knox Federal Credit Union is the 2017 winner of the Louise Herring Philosophy in Action Member Service Award in the more than $1 billion asset category. This is the eighth time the credit union has received the statewide award, which is sponsored by the Kentucky Credit Union League and Credit Union National Association, for its commitment to serving members and the broader community since 1998.

Eager to continue our support for the community and help those in need, Fort Knox Federal donated its extra pulled pork BBQ, hot dogs and buns from this summer’s cookouts to Warm Blessings Soup Kitchen in Elizabethtown on September 1.

Fort Knox Federal Credit Union presents Sawyer Brown

  • September 8th at the Historic State Theater
  • Part of the 2017 Concert Series in conjunction with the City of Elizabethtown and Elizabethtown Tourism
  • Check back for other upcoming concerts

Click here to purchase your tickets

April 28, 2017

Join the Fun! - May 9, 2017
Join us for FREE food, fun and festivities at our Community Fest and 66th Annual Business Meeting!
Place: John Hardin High School • 384 W A Jenkins Road
Time: Doors open at 5:00 PM • Meeting begins at 5:30 PM

Plus, every member in attendance will receive a free gift.

April 24, 2017

Eager to get involved in Thomas Nelson High School’s Operation Purple Cow project, Fort Knox Federal Bardstown Branch Manager, Sandra Cunningham, and Bardstown-Walmart Branch Manager, Danelle Morales, volunteered at the school’s career fair on Tuesday, April 18. More than 300 seniors and juniors from Thomas Nelson and Nelson County High School attended the fair and the ladies spoke with them about employment opportunities with the Credit Union. They had a great time speaking with so many bright young minds who are seeking ways to stand out among the herd!

March 29, 2017

At the Credit Union we not only make it a priority to improve our current members lives, but we also set out to provide our younger generations with the brightest futures possible. On Friday, March 24, Fort Knox Federal Executive Vice President Becky Ates and Hodgenville Branch Manager Katie McDowell set out to do just that as they spoke at Abraham Lincoln Elementary’ s Career Day. They spoke to fifth graders about careers, as well as the importance of making good grades and being dedicated to their work in all aspects of life. They also talked about saving money and the wise use of credit.

March 28, 2017

Thomas Nelson High School in Bardstown, KY, held its first annual “Operation Purple Cow” job interview sessions on March 24. “Operation Purple Cow” encourages students to be “purple cows” and stand out from others as better citizens, better job applicants, better college applicants and better community leaders and citizens. To help students accomplish these admirable goals, Fort Knox Federal’s Human Resource department joined several other local companies in interviewing seniors at the school. The students were given highlights of their respective strengths and discussed areas of improvement in hopes that this would help them standout when preparing a resume and for job interviews in the future. The Credit Union also looks forward to being a part of the networking and job fair event to be held on April 18.

March 28, 2017

Fort Knox Federal Credit Union is joining with other community organizations to show our support for the Danville Boyle County Humane Society’s Shoes for Paws fundraiser. You can show your support by bringing a gently worn or new pair of shoes to our Danville Branch location, or the Humane Society, by Friday, March 31. Collected shoes will raise money to help care for the DBCHS animals and the shoes will be going to people in need in developing nations.

March 8, 2017

Fort Knox Federal proudly participated in the Good Neighbor Expo at the Pritchard Community Center. The event, hosted by the Hardin County Chamber of Commerce, brought local organizations together to celebrate the positive impact each Chamber member has on our local community residents.

February 25, 2017

Elizabethtown Police Department held its annual appreciation dinner on Saturday, February 25, and once again Fort Knox Federal was the primary sponsor. During his remarks, Fort Knox Federal President and CEO, Ray Springsteen commended the officers on their professionalism and service to the community. He also mentioned that both EPD and Fort Knox Federal proudly serve the people of Elizabethtown in their individual areas of expertise and strive to uphold the ideal of “People Helping People.”

February 21, 2017

The Credit Union would like to add its congratulations to Dr. Robert Robbins, who was named the 2017 Hardin & LaRue County Distinguished Citizen Honoree at the Boy Scouts of America Lincoln Heritage Council Distinguished Citizen Award Dinner on Tuesday, February 21. Fort Knox Federal was a Silver sponsor of the event and everyone attending had a wonderful time at the celebration.

February 17, 2017

Representatives from all across the Credit Union hit the lanes to show their support for Big Brothers Big Sisters of Kentuckiana at their annual Bowl for Kid’s Sake events. Thank you to all the Fort Knox Federal employees who attended and as always thank you to Big Brother Big Sister for letting us be a part of such an amazing cause!

December 28, 2016

Some 38 military families received financial assistance to pay their utility bills, buy food and fuel as well as assist with housing costs by direct contributions and support of Fort Knox Federal Credit Union and its members in 2016. In all, Fort Knox Federal and its members donated nearly $31,000 to support military families in need.

“The assistance to these families was funneled through USA Cares, a Credit Union select employer group and non-profit agency that helps post-9/11 military families and veterans by providing financial and advocacy support in their time of financial need,” according to Hank Patton, USA Cares President.

In 2014, USA Cares launched the Patriot Club which is open to anyone wishing to support the organizations mission and donate to supporting military families. All dues and gifts to the Patriot Club go directly to sustain USA Cares’ support of military families. “Club members receive quarterly newsletters with articles on upcoming events and how USA Cares makes a difference in the lives of so many of our nation’s heroes,” Patton added.

“We know better than other financial institutions in this area about the special needs of the military, civil service employees and their dependents. Fort Knox Federal has been servicing the financial needs of its members for more than 65 years,” said Ray Springsteen, Fort Knox Federal President and CEO.

December 14, 2016

Fort Knox Federal is honored, once again, to support the United States Marine Corps Reserve's Toys for Tots program. In the true spirit of giving, the Credit Union staff and members were able to contribute $5,500 to this very worthwhile holiday tradition. Additionally, Fort Knox Federal was able to collect several boxes of toys and clothes to donate to this special cause.

October 13, 2016

For the sixth consecutive year, Fort Knox Federal Credit Union won first place in the Louise Herring Award for Philosophy in Action and Dora Maxwell Social Responsibility Community Service competitions for credit unions with $1 billion or more in assets, sponsored by the Kentucky Credit Union League, which honors Kentucky credit unions for their practical application of the "People Helping People" philosophy that is the hallmark of the credit union movement. Specifically, the Louise Herring Award cited Fort Knox Federal’s interest free loan for 30 days offered to members who were among 90 Fort Knox Community Schools employees laid off at the end of last school year. Fort Knox Federal Credit Union members affected by the laid offs could apply for several Emergency Assistance options including interest free loans for 30 days; reduced payments on existing loans; and, no penalty for early withdrawal from share certificates of deposit. Fort Knox Federal’s Emergency Assistance options have been offered before in times of unexpected financial hardship for specific groups of members. Fort Knox Federal branch staff members in Lietchfield (KY) taught an extracurricular course about how to identify currency denominations along with other financial lessons to third-graders at H.W. Wilkey Elementary School in Grayson County, Kentucky. The semester long class helped the 12 to 17 participating students to correctly count, add and subtract various amounts of money. Finally, Fort Knox Federal returned more than $1.5 million in cash back rebates to VISA Platinum Credit Card members with five percent cash back rebates on gasoline purchases made at the pump and one percent cash back rebates on good purchased at retail outlets. The Dora Maxwell Social Responsibility Community Service Award recognizes a credit union or chapter/multiple credit union group for its social responsibility work and charitable projects that support its community.

December 21, 2015

In 2015, Fort Knox Federal Credit Union and its members donated nearly $30,000 to USA Cares that directly helped 48 military families to pay their utility bills, buy food and fuel as well as assist with housing costs.

USA Cares provides emergency assistance to post-9/11 active duty U.S. military service personnel and veterans who are transitioning back into civilian life after more than a decade of conflict. Both the number of individuals needing help and their requests to USA Cares are increasing.

Since opening its doors in 2003, USA Cares, a private, non-profit agency that provides advocacy along with emergency financial aid to service men and women as well as their families, has responded to more than 75,000 requests with over $12 million in grants that the recipients do not have to repay.

USA Cares started as a grassroots partnership of the Fort Knox Chapter of the Association of the United States Army; Kroger Food Stores – Mid-South Division; and WAVE-3 TV, the NBC affiliate in Louisville, Kentucky. One of the early and continuing supporters of USA Cares has been Fort Knox Federal Credit Union.

“We know better than other financial institutions in this area about the special needs of the military, civil service employees and their dependents. Fort Knox Federal has been servicing the financial needs of its members for 65 years,” said Ray Springsteen, Fort Knox Federal President and CEO.

“Our organizational missions align in that both USA Cares and Fort Knox Federal are dedicated to improving the lives of our respective clients and members,” Springsteen added. The two organizations share another connection. USA Cares is one of more than 525 select employer groups of Fort Knox Federal making USA Cares employees eligible for Credit Union membership.

Some of Fort Knox Federal’s financial support for USA Cares came through individual Credit Union members’ joining the Patriot Club, “…which is open to anyone wishing to support our mission of helping bear the burdens of service by providing post-9/11 military families with financial and advocacy support in their time of need,” said Hank Patton, USA Cares Executive Director. Patriot Club members are also eligible for Fort Knox Federal membership.

In addition, Fort Knox Federal is a frequent corporate contributor to USA Cares activities, including its Annual Gala to honor and raise money for active military, veterans, and their families.

All corporate donations, Patriot Club dues and gifts go directly to sustain USA Cares’ support of military families. Club members receive quarterly newsletters with articles on upcoming events and how USA Cares makes a difference in the lives of so many of our nation’s heroes.

For example, an Air Force Reserve veteran, who served two combat tours in Afghanistan and left the service after a diagnosis of PTSD, was scheduled to begin work for a government contractor. Because the veteran had one month without pay, while waiting on his first paycheck, he fell behind on his auto loan. “USA Cares assisted this veteran during his transition with a loan payment to avoid the loss of his transportation,” Patton said.

For more information about USA Cares or Fort Knox Federal, please log on to or, respectively.

Fort Knox Federal serves more than 88,000 members and operates 16 branches throughout central Kentucky with new branch buildings in Valley Station, Hodgenville, Danville, Brandenburg and Bardstown. Other Fort Knox Federal branches are conveniently located in Campbellsville, Elizabethtown, Fort Knox, Leitchfield and Radcliff.

October 2, 2015 - Matthew Frankel, Fox Business

Financial experts generally frown upon taking a credit card cash advance, and it's easy to see why. Most credit cards not only charge higher interest rates on cash advances but also charge fees on top of it. However, there are some decent reasons for taking a credit card cash advance and a few credit cards that actually offer reasonable cash advance terms.

Know what you're getting into first
A cash advance refers to taking a short-term cash loan against your credit card. Typically, credit card users who want to take a cash advance do so at an ATM using a PIN, just like when using a debit card. Many credit cards also allow for check cash advances, where you have the ability to write a check and have the charge added to your credit card's balance.

There are definitely some upsides to cash advances. For starters, they give you quick and easy access to cash in an emergency, or if you find yourself in a situation where credit cards aren't accepted. And the cost of a cash advance is cheaper than some other types of borrowing, such as payday loans.

However, there are several things you need to know before taking out a cash advance that could make you think twice.

  • Unlike with credit card purchases, cash advances don't have a grace period. Interest starts accumulating immediately after you get the cash.
  • Most credit cards charge cash advance fees (2% to 5% of the transaction is typical).
  • You usually have a lower limit for cash advances than purchases.
  • The interest rate for cash advances is normally higher than the purchase APR. A recent survey found that the average cash advance APR is 23.53%, far higher than the average purchase APR of 14.99%.
  • Cash advances aren't eligible for credit card rewards -- you aren't going to get frequent flyer miles for simply withdrawing cash at an ATM.
How to get the best credit card cash advance deals
Having said all of that, there are certainly some valid reasons for taking a cash advance. And if you're going to do it, you may as well get the best possible deal.

One card that is particularly cash advance-friendly is the Barclaycard Ring from Barclays, which charges the same APR for both purchases and cash advances and has a low cash advance fee of just $3. Since the card has one of the lowest APRs in the business -- as low as just 8% -- a cash advance on the card could be cheaper than, say, a personal loan from a bank.

Many credit unions also offer credit cards with decent cash advance terms, such as this one from Fort Knox Federal Credit Union, which has no cash advance fee whatsoever, and the same APR on both purchases and cash advances. The current APR range is 9.25% to 14.25%, so this is much better than typical cards. And, unlike the Barclaycard, the Fort Knox card lets you earn rewards as well.

Finally, it's worth mentioning that certain card issuers offer promotional cash advance deals fairly often. For example, I have a credit card with Bank of America, where I also maintain my checking account. Every so often, they send me checks I can use for cash advances (or anything else for that matter) that have promotional rates. And I'd be willing to bet that other big banks have similar offers from time to time.

The latest promotional mailer I received offers a 0% APR for cash advances until April 2017 -- more than 18 months from now. Even though a 3% cash advance fee still applies, this is about the cheapest way to borrow money for a year and a half that I know of. You'll need good (but not necessarily great) credit to get offers like these, but if you have the ability to take a cash advance on a credit card in the first place, I'm assuming you have at least decent credit.

The takeaway
Cash advances are convenient, but don't just start using your cash advance privileges without fully understanding what you're getting into. If you do decide that a cash advance is the best option for you -- or you simply want the option of taking cash advances in the future, make sure to get a credit card that offers favorable terms.

September 17, 2015

Fort Knox Federal Credit Union was selected as the “Best Credit Union” in Hardin County again in 2015 in the Reader’s Choice Awards survey. The Credit Union was selected as a finalist for “Best Mortgage Company,” as well.

As the largest Kentucky-based credit union in state, Fort Knox Federal has more than $1.2 billion in assets and serves nearly 87,000 members throughout central Kentucky and around the world. In all, Fort Knox Federal has 15 branches with six in Hardin County providing full member service operations inlcuding mortgage and loan proocessing, free ATM service, drive-thru and in branch teller service. Along with the convenience of local branches, Fort Knox Federal offers the latest in online and mobile banking, online BillPay and the new Personal Account Manager (P.A.M.).

“We’re pleased to receive this recognition. Fort Knox Federal is on a solid foundation and well positioned to continue to add member value with the ongoing support of the Board and dedication of our professional staff,” said Ray Springsteen, Fort Knox Federal President and CEO. “We continue to expand our services to meet members’ financial needs and go above and beyond in their service expectations. For example, Fort Knox Federal recently launched Prompt Pay which allows members with direct deposit of their payroll or government checks to have those funds posted to their checking accounts as much as two days before the payday,” he added.

As a not-for-profit financial services cooperative, Fort Knox Federal is owned by its members and is insured by NCUA, an agency of the federal government. Individual desposits are insured by NCUA for up to $250,000 per share account. Fort Knox Federal has been awarded the BAUER FINANCIAL highest 5-star SUPERIOR rating for safety for 21 consecutive years. Fort Knox Federal has also received the financial strength rating of “A+” or “Excellent” from Weiss Ratings, the nation’s leading independent provider of ratings and analysis of financial services companies.

August 13, 2015 - Kelsey Sheehy, NerdWallet

Big banks can feel impersonal and intimidating, with powerful executives who answer to shareholders, not customers.

Credit unions, by contrast, have built a reputation as member- and community-focused financial institutions.

That impression is driven by a number of factors, including lower fees, competitive interest rates, helpful staff and straightforward accounts. On all of those fronts, credit unions rate higher than large national banks, according to an annual report by the American Customer Satisfaction Index.

Those qualities don’t just make people happy with their credit unions; the low costs and responsive services these institutions may provide can also empower consumers to take control of their finances. Here’s how:

  • Lower fees for the same services can mean more of your money stays where it belongs: with you. Many credit unions will even reimburse ATM fees charged to you by other service providers.
  • When it comes to lending, credit unions typically charge less, according to statistics from the National Credit Union Administration. For example, the average rate on new and used auto loans at credit unions is almost half what banks charge. Higher returns on checking and savings balances add to your resources by giving you more money to work with. Although the impact may be minimal now, with interest rates near historic lows, the earnings could increase as the economy improves and rates rise.
  • Credit unions tend to be smaller, so you can build relationships with the people who work there. Those employees can grow to know you, your family and your financial needs, and help you make decisions that take all of those into consideration.

Banking locally has other benefits, too:

  • Credit unions are invested in the neighborhoods and members they serve. A credit union’s business depends on the financial health of its members, who also own the institution, so the managers want their members and the community to thrive. As a result, they may be more willing to work with borrowers who fall on hard times by deferring a loan payment or refinancing a mortgage to reduce monthly payments.
  • Credit unions are not-for-profit organizations, so their aim isn’t to maximize profit from every transaction. As a result, they’re more likely to recommend products and services that best fit your needs, rather than those that deliver the most revenue.
  • Small businesses often rely on local financial institutions for loans and other services. Credit unions are more likely than large banks to approve small business loans , according to a Harvard Business School report in 2014. It shows these cooperatives approved 51% of small business loan applications they received from 2011 and 2013. Big banks approved just 17% during that timeframe, according to the report.

This monetary support can help companies grow, hire new employees and, in turn, contribute to the health of the local economy.

March 25, 2015

Fort Knox Federal Credit Union opened a second Louisville area branch on March 25th. The new branch is located inside Walmart at 545 Conestoga Parkway in Shepherdsville.

The Shepherdsville Branch is full-service and offers valuable savings and loan products along with mortgage and loan processing, free ATM services , and in-branch teller service along with the latest in technology including online and mobile banking .

This new facility is Fort Knox Federal’s second branch located inside a Walmart and is a part of the Credit Union’s continuing growth. Now, with more than $1.1 billion in assets, Fort Knox Federal serves approximately 80,000 members worldwide and currently operates 15 branches throughout central Kentucky. In January of 2013, Fort Knox Federal opened its first Jefferson County branch at 9915 Dixie Highway near the Meijer’s Shopping Complex.

Published March 12, 2014 by

Car prices are rising, yet auto loan rates remain low, at least for the moment; in order to get behind the wheel, American borrowers are taking out larger loans today than ever before.

To help car buyers take advantage of the lowest auto loan rates today from local banks and credit unions, released a list of the best rates in Louisville.

"Although rates on some loans, like mortgages, are increasing, auto loan rates are still relatively low and affordable,” said Amanda Garcia, reporter for GOBankingRates. “GOBankingRates consistently finds auto loan rates below 3% at many community banks and credit unions, such as Fort Knox Federal Credit Union’s current 1.99% APR rate.”

To provide borrowers benchmarks for comparison shopping, GOBankingRates also surveyed the average on the city, state and national levels.

Average New Auto Loan Rates:

Louisville Kentucky National
3-Year Auto Loan 3.04% APR 3.11% APR 3.26% APR
4-Year Auto Loan 2.98% APR 3.01% APR 4.01% APR

7 Lowest Auto Loan Rates in Louisville

Fort Knox Federal Credit Union is notable for offering the lowest auto loan rate in Louisville, along with an additional 0.25% rate discount if the vehicle’s loan-to-value ratio is 60 percent. (The listed 1.99% rate applies to terms up to 66 months and requires either an 80 percent loan-to-value or a direct deposit of the net pay.)

  • No. 1 - Fort Knox Federal Credit Union’s 3- and 4-Year Auto Loans: 1.99% APR*
  • No. 2 - PNC Bank’s 3-Year Auto Loan: 2.34% APR
  • No. 3 - BB&T’s 3-Year Auto Loan: 2.39% APR
  • No. 4 - Park Community Federal Credit Union’s 4-Year Auto Loan: 2.49% APR
  • No. 5 - US Bank’s 3-Year Auto Loan: 2.50% APR
  • No. 6 - Chase Bank’s 4-Year Auto Loan: 2.93% APR
  • No. 7 - Fifth Third Bank’s 4-Year Auto Loan: 3.08% APR

*A rate of 1.74% APR is available to borrowers with a Loan-to-Value ratio of 60%.

About This Study

This study surveyed base auto loan rates for three- and four-year terms from banks and credit unions located in Louisville and surrounding Jefferson County as of March 3, 2014. Data was compiled from the GOBankingRates interest rate database, which in partnership with Informa Research Services Inc., aggregates banking and interest rate information belonging to more than 6,000 U.S. banks and credit unions. Rates listed above do not consider short-term, promotional offers or relationship discounts.

Please note that interest rates are subject to change at any time at the discretion of individual banks and credit unions. Other terms and conditions could apply. Although the information has been obtained from the various financial institutions, Informa Research Services cannot guarantee the accuracy.

Read more:

November 14, 2013

Starting November 14th, your VISA Credit Cardholder Service phone number has changed. The new number is (866) 820-6781 and can be used to obtain balance information. Other VISA phone numbers have remained the same and can be found on our VISA website page .

November 18, 2013

Fort Knox Federal Credit Union opened a second Bardstown branch located inside Walmart, 3795 East John Rowan Blvd., on November 18.

“The Wal-Mart location is an added convenience for our many members in Bardstown, Springfield and the surrounding area,” said Bill Rissel, President and CEO of Fort Knox Federal. “We are very pleased to work with Walmart and have a location in this popular retail outlet,” he added.

The Credit Union opened a new, free-standing office in Bardstown in June 2012 replacing its Kroger Shopping Center branch.

Fort Knox Federal membership is open to anyone who lives, works, or worships in Nelson and surrounding counties. The new Bardstown Branch offers full-service including mortgage and loan processing, free ATM services , and in-branch teller service along with the latest in technology including online and mobile banking . “Our new branch will accommodate members however they prefer service,” Rissel added.

This new facility is our second branch in Bardstown and is a part of Fort Knox Federal’s continuing growth. Now with more than $1 billion in assets, Fort Knox Federal serves approximately 80,000 members worldwide and currently operates 14 branches throughout central Kentucky. In January this year, Fort Knox Federal opened its first Jefferson County branch at 9915 Dixie Highway near the Meijer’s Shopping Complex. The Credit Union also opened new branches recently in Hodgenville, Brandenburg and Danville.

Published September 2013 by

Consumer Reports magazine recently published an article featuring the advances in technology by most Credit Unions which now rival national banks.  Given the high fees often charged by the big banks, the article suggests it’s time to switch to a Credit Union. Below is an excerpt from the article, check out the full article here.

"Remember Bank Transfer Day, two years ago this month? That’s when mad consumers were supposed to bring giant banks such as Bank of America, Chase, and Citibank to their knees by moving their money to nonprofit credit unions.

It was a bust. Few people switched, in part because of the grip big banks had on them with their alluring online and mobile-banking services. Those let you use your computer and smart phone to watch balances, find ATMs, make account transfers, pay bills, and even deposit checks.

Now the top 10 credit unions have caught up, and many smaller ones have added, or are working to add, smart-phone banking, says Mary Monahan, an executive at Javelin Strategy & Research, a California market research firm. And new competitors have entered the fight for your dollars.

So if you’re still sick and tired of your megabank’s sneaky fees, questionable investment tactics, and slippery mortgage-lending practices, now may be the time for you to stage your own Bank Transfer Day. Here’s the lowdown on alternatives worth considering.

Credit unions

Why? They offer all of the services of a bank (and federal deposit insurance) but tend to charge considerably less for checking accounts and loans. And they generally pay higher interest rates on savings.

Why not? The customer-satisfaction rating for credit unions dropped five points last year, to 82, according to the American Customer Satisfaction Index (ACSI), which tracks 48 industries. Nevertheless, they still outscored Chase (74), Citibank (70), and Bank of America (66).

Where to find them. Membership is open only to people in a specific group, such as employees of a company, members of an association, or residents of certain communities. Go to to find prospects near you."

Fort Knox Federal has recently added many Online Solutions to allow you access from anywhere at anytime. If you are interested in switching your checking account over to Fort Knox Federal, click here .

June 10, 2013

BARDSTOWN -- Fort Knox Federal Credit Union has been selected for the 2013 Best of Bardstown Award in the Credit Unions category by the Bardstown Award Program.

Each year, the Bardstown Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Bardstown area a great place to live, work and play.

Various sources of information were gathered and analyzed to choose the winners in each category. The 2013 Bardstown Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Bardstown Award Program and data provided by third parties.

About Bardstown Award Program

The Bardstown Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Bardstown area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

The Bardstown Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community's contributions to the U.S. economy.

SOURCE: Bardstown Award Program

February 6, 2013

PRP/Valley Station Area Business Associations presented a framed photo collage to Angie Keeling (left), Valley Station Branch Manager; Michael Richardson, Commercial Loan Officer; Michael Bateman, Vice President of Marketing; and, Charlotte Masterson, Business Development Representative.  The pictures were taken at the new Valley Station Branch ribbon cutting and groundbreaking ceremonies.

Louise Herring Award

Fort Knox Federal's Board of Directors Chairman, Howard Williams, accepted the Louise Herring Philosophy-in-Action Member Service Award.

Dora Maxwell Award

Howard Williams, Board of Directors Chairman, accepted the Dora Maxwell Social Responsibility Community Member Service Award.


Steve Brody Award

Fort Knox Federal's Board of Directors Secretary, Rosemary Deaton, accepted the Steve Brody Outstanding Volunteer Award.

William Mapother Award

Janet and Dennis Pike accepted the William Mapother Lifetime Achievement Award on behalf of CSM Leo C. Pike, Jr.

August 21, 2012

Fort Knox Federal Credit Union was awarded the Department of the Army’s 2011 Distinguished Service Award for Credit Unions during the Defense Credit Union Council Annual Conference held in Denver, Colorado on August 20.  

Fort Knox Federal received this honor in recognition of its many, varied and ongoing support activities extended to the Soldiers, civilian employees, veterans, retirees and their families who serve or are affilated with the Fort Knox military post.  Fort Knox Federal was selected from all on-post credit unions in the nation.

Since 1950, Fort Knox Federal has served the post and surrounding communities providing low cost financial services with a special appreciation for the unique circumstances faced by many military families.  Specifically during 2011, Fort Knox Federal supported the mission of Fort Knox by improving special services to members; expanding its role in support of the post command and communities, and substantially increasing its involvement and collaboration with key partners both on and off post.  

“We could not have achieved this recognition without the hard work and dedication of the entire (Credit Union) staff and, specifically, those member service staff on post and in surrounding branches,” said Bill Rissel, Fort Knox Federal President and CEO.  Board of Directors Chairman Howard A. Williams accepted the award on behalf of Fort Knox Federal.

“The commitment of Fort Knox FCU to provide quality products and efficient service to Soldiers, DoD employees and their family members is outstanding.  Selection for this award is an indication of the excellent working partnership that exists between you, the Credit Union Liaison Officer and the credit union staff.  Results of this relationship are also evident in the financial products and timely delivery of financial services to the Fort Knox community,” said James J. Watkins, Director of the U.S. Army Accountability and Audit Readiness Department, when announcing the award to the post command.

Fort Knox Federal also dedicated a full-time seasoned employee to assist hundreds of newcomers, mostly  inbound Soldiers and their families, coming to Ft. Knox at no cost or obligation.  Relocation Specialist/Liaison Officer, Charlotte Masterson, also provided support to groups such as Family Readiness, Duke Association, Wounded Warriors Transition Unit and Financial Readiness Program.  Fort Knox Federal provided a wide range of services from housing referrals to arts and recreation suggestions to transportation and lodging information to family financial management workshops, all free of charge.

In 2011, Fort Knox Federal sponsored a platoon deployed to Afghanistan.  The troops of Recon Platoon, A Company, Special Troops Battalion, 3rd Brigade Combat Team, 1st Infantry Division received many care packages and shared supportive messages between the unit members and the Credit Union staff.

Sixty-two years ago, Fort Knox Federal was established by 10 civilian employees at Fort Knox and now serves nearly 80,000 members and operates 14 conveniently located branches in Bardstown, Brandenburg, Campbellsville, Danville, Elizabethtown,  Fort Knox, Hodgenville, Leitchfield and Radcliff; and, just announced construction of new branch in Valley Station in Jefferson County.

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