ATM and Check Card Information - Fort Knox Federal Credit Union

ATM info header

You can check your balance 24-hours a day FREE via the following options:

Branch@Home
Phone Facts
Mobile Banking1


Over 140,000 Surcharge-Free ATMs
Enter your zip code or city and state below to find your nearest ATM

Or


Your convenient CheckCard/ATM allows you to make:

• Withdrawals
• Deposits
• Transfers between your Fort Knox Federal Credit Union accounts

You can make ATM withdrawals FREE at any location WORLDWIDE with our convenient rebate program!

We offer two convenient ways to get these fees refunded:

1. Bring your original ATM receipts with the charges into your local branch.
    We will handle it from there!

2. Send your original receipt to:
    Fort Knox Federal Credit Union Member Resource Branch
    P.O. Box 900 Radcliff, KY 40159

Please print your name, account number and email address on each receipt. Up to four (4) transactions per month are eligible. Receipts must be submitted prior to 90 days from transaction.

If your VISA® Check Card or VISA® Credit Card lost, stolen, or compromised look below for contact information.

VISA® Check Card Information

• Lost or compromised VISA® Check Card after hours:
  Call 800-472-3272.
  Report all lost, stolen or compromised cards to your Credit Union.

• Found a VISA® Check Card
  Cut in half and mail to:
  Fort Knox Federal Credit Union
  P.O. Box 900, Radcliff, KY 40159-0900.

VISA® Credit Card information

• Customer Service, Balance info:
  1-866-820-6781

• Reset Pin:
  1-800-757-9848

• Out Of Country, Call Collect:
  1-410-581-9994

• Lost/Stolen Card:
  1-800-449-7728

• Card Holder Security Department:
  1-727-299-2449

• Card Activation:
  1-800-527-7728

• Spanish:
  1-800-334-7728

To report a lost or stolen Credit Union VISA® Card, please call:
1-800-449-7728

Be sure to note the name of the person who takes your telephonic report. Then be sure to follow up with a call or visit to your nearest branch during regular business hours to verify the information.

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