Fort Knox Federal Credit Union is seeking a Member Resource Specialist
Providing exceptional member service and information in response to members’ request received by phone, mail, email and internet
• Actively facilitate awareness of Credit Union products and services by identifying members’ needs and recommending solutions
Serve membership in a pleasant, professional and efficient manner
Some responsibilities will include but are not limited to initiating and completing loan applications, bank-to-bank wires, mail deposits and payments, internal transfers and Western Union transfers, assist members with loan information such as balances and pay offs
Background in customer service and sales
Both personal credit history and background checks will be performed.